We want our customers to have a smooth and trusted shopping experience.
A refund or replacement may be considered under the following conditions:
Refunds may not be granted if:
Each complaint is reviewed carefully. We may ask for order details, images, or proof of damage before approval. Approved refunds are processed via:
Note: Processing time may vary depending on your bank and our internal review.
Contact our support team as soon as possible with your complete order details.
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